4.1 Stars (70 Revs)1000 Cobb Pl Blvd NW #410, Kennesaw, GA 30144
Monday: 8:00AM - 5:00PM
Tuesday: 8:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
2 Stars - This company gouges you in every way. You pay annual maintenance for what? Any issues in year are on top of the annual charge. What is a trip charge? $346 - even if NO issues are found. I had a home inspector falsely report that the elevator had a hydraulic leak. The guy showed up 4 hours late to our scheduled appointment and was in my house 10 mins. I was charged $346! I disputed it and they gave me zero concessions. I told the new owners to choose any other company. Ridiculous. (Lisa Shipley - 4 weeks ago)
5 Stars - I have a residential elevator which was not working. I had another company try unsuccessfully several times to repair it and was ultimately told that it would require a significant modification or overhaul which was going to be very expensive. I contacted Stu at Genesis who sent Husani out to look at the elevator and see what they could do. Husani had the elevator fixed and running like new within a couple of hours of his arrival. And the repair was done at a price not even comparable to the amount the modification was going to cost. I am very grateful for their expertise and their professionalism. I highly recommend their company to anyone who might be in need of their services. Thank you Stu and Husani. (Jarrett Moss - a month ago)
3 Stars - We have been clients of the company for well over ten years. Business alts change sometimes for the better and sometimes not.When we started we did an ever six months maintenance agreement. As it turned out we had to pay a trip charge for any break down of the elevator of $200. Maintenance person live about 15 minutes from service. We got a new contract that we paid total amount for a year. Sometimes no service was needed or given which was ok elevator working fine. We had yearly checkup about three weeks ago. Elevator again was working fine, now it is not. Called this morning 11/26 because elevator not working and was told it would cost $400.to check. That’s maintenance robbery. It is a third of what the yearly contract is.Businesses are in the business to make profit s and that is understandable. But are elevators only supposed to work m-f. If we need to pay like that then based on how well the elevator usually works I think we need a refund and just pay when we need service. Not pleased at all. Disabled person can’t access other floors.Again I think the milk in this situation is Very Sour. (Shiler Mullen - 5 months ago)
1 Stars - They dont know what they are doing. Repeat same issues and elevator keep breaking down. They are very prompt on billing but not able to explain why repeat issues and elevator keep breaking. Techs are arrogant and dont stop by before leaving if they fixed issue or coming back, will just pack up & leave. (Paul Bodeka - 3 months ago)
2 Stars - Installed our second Genesis Elevator a year ago. We have had to call to repair breakdowns 4 times in a year. No one ever answers the phone, always an answering service and we are charged everytime.
I highly recommend using another provider. (Kevin Kester - 9 months ago)
5 Stars (5 Revs)1540 Westfork Dr Suite 103, Lithia Springs, GA 30122
Monday: 8:30AM - 5:00PM
Tuesday: 8:30AM - 5:00PM
Wednesday: 8:30AM - 5:00PM
Thursday: 8:30AM - 5:00PM
Friday: 8:30AM - 4:30PM
Saturday: Closed
Sunday: Closed
5 Stars - Great group of folks that run this operation. (Michael Stevenson - 3 years ago)
5 Stars - User friendly staff (HarveyJ Millines - 2 years ago)
5 Stars - Nice and efficient (Jerry Rose - 4 years ago)
5 Stars - (Robert Young - 7 years ago)
5 Stars - (Nick K - 4 months ago)
(Not Rated)2830 Robinson Wood Dr, Riverdale, GA 30296
Currently there are no reviews for this business
(Not Rated) 94 Valley Hill Rd, Riverdale, GA 30274
Currently there are no reviews for this business
4.6 Stars (12 Revs)230 Andrew Dr, Stockbridge, GA 30281
Monday: 8:00AM - 5:00PM
Tuesday: 8:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
1 Stars - Our elevator was down for over two weeks absolutely ridiculous that they don’t have back up parts senior citizens couldn’t get up and down the stairs. We had to call 911 to get one lady just so she could get to the doctors for her dialysis poor poor poor customer service (Susan Tihlarik - a year ago)
5 Stars - They are always kind, Service is wonderful. (Harps Enterprise Company LLC - 3 years ago)
5 Stars - Premier Elevator always keep my Elevator going up. (Harps Laundry Services - 3 years ago)
5 Stars - Awsome as usual (Terry Scarber - 4 years ago)
5 Stars - (Bryan Delk - 4 years ago)
If you need additional assistance finding an Elevator Servicing company, Call Us: (718) 552-5010