4.9 Stars (47 Revs) 155 West Beaver Creek Rd Unit 9, Richmond Hill, ON L4B 1E1, Canada
Monday: 9:00AM - 5:00PM
Tuesday: 9:00AM - 5:00PM
Wednesday: 9:00AM - 5:00PM
Thursday: 9:00AM - 5:00PM
Friday: 9:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
5 Stars - Element Elevators is the highest quality of workmanship I have ever dealt with or come across in my three decades of work in property management. The standard of work they hold themselves to and provide to their customers is beyond exceptional. The level of communication is unprecedented, with excellent customer service, rapid responses, and a phenomenal desire to help problem solve. The quality of the work and maintenance required is at the highest level, a true rarity in this business. They maintain their integrity and workmanship while also being cost effective, every cost has its purpose without massive overhead. By far, the best elevator company on the market now and for years to come! (D.R. - 2 years ago)
5 Stars - My building has had a really positive experience with Element Elevators. There have been some issues neglected by one big name elevator company, so I decided to try working with a boutique company and it proved to be a really good decision. I`d like to mention here the excellent communication with Lucy, the quality of the work completed by elevator technicians led by Florin and generally the professionalism of the whole team. (Daniel Bonea - 2 years ago)
5 Stars - This is one of the best elevator company that I have worked with in the last 25 years.
Most reliable, excellent costumer service, with extensive knowledge on the products availble, making recomandation based on client needs, this way we can align with our budget without compromising in quality or safety.
I had an issue with the internal phones and the man company send us a quote of $3000 per elevator to replace the phones. I contacted Element Elevator and on the first site visit for the quotation the fixed the phones by simply program it properly to interface with our new phone system. This is just a small example.
I would recommend Element Elevators Inc. to any building operators or hotel managers.
Adrian C.
Hotel Manager
Regards, (Adrian Calagiu - 2 years ago)
5 Stars - We switched to Element Elevators in 2018 and it was the best move we could have made!
Element Elevators is extremely quick to respond to any service requests.
They perform regularly monthly services that are also exceptional.
I would highly recommend making the change to this company. (Lee Cornish - 2 years ago)
5 Stars - Element Elevators and their entire team are highly competent, knowledgeable , respectful, conscientious and responsible to their workmanship and their customers. Approximately two years ago they completed a full overhaul of our 4 elevators in our older eleven floor residential apartment buildings and continued with a service contractor.
I couldn`t be happier with the quality and time efficiency of their work.
They remind me of how business use to run , with complete pride in workmanship.
After my experience with an other major player in the industry, I am so proud to claim our building elevators are built and serviced by Element ! (john cirillo - 3 years ago)
3.3 Stars (26 Revs) 175 Toryork Dr, Toronto, ON M9L 2Y7, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - We used Pace elevators to install in our family’s new custom built home. Matt was very friendly in the beginning and ensured they’d follow us along and ensure no problems arise after the installation. It worked for a few weeks and then we started experiencing problems. They refuse to send an experienced technician to address the issue and now we’re stuck using a different company to come and fix the issue that were still having. I would STRONGLY ADVISE AGAINST using them for any residential or commercial elevators. We are also now in contact with TSSA about the quality and experience we’ve had with Pace. (Michael David - a month ago)
1 Stars - This elevator company is not trustworthy. Our reputable elevator company has to fix other elevators whom they supposedly serviced yet left in non-working order. They send a young, inexperienced technician who needs to constantly be on the phone with their manager rather than the manager visiting your home. They bill you for their time yet leave your elevator unusable in your time of need. Parts ordered rush do not arrive in a timely manner. They supposedly fixed parts of our elevator yet left it in non-working order when our daughter was recovering from knee surgery. Do not use this company if you need a working elevator. (Elysse Altman - 3 months ago)
1 Stars - Absolutely horrible customer service. We had an elevator installed in our house by this company and their technicians did such a bad job, the elevator constantly stops working. They used to come fix it in about 20 mins and the elevator would work for a day and then stop working again. We have asked them for the electrical blueprints so that we can have a reputable elevator electrician repair it but they won’t even answer our calls anymore. If you are looking to have a residential elevator installed, do NOT go with this company. (Sarah Mallo - a month ago)
5 Stars - Lots of praise to the team at Pace Elevator. Matt and Tyler worked efficiently to get the job done. When speaking to Faye over the phone she was super professional and prompt to answer any and all my questions. (katrina kuennen - 4 months ago)
1 Stars - Very disappointed with our experience with Pace Elevators just like Emad below.
They promised they could take care of Schindler elevators but one of our elevators was shut down for 8 months straight.
They also told us about a crack in the sling of one of the elevators in December 2022 but did not report it until September 2023 to the TSSA because we rejected their modernization quote.
They told us to repair the crack that we had to modernize the elevator at around $170,000.
Thankfully we are no longer working with them and have found a new elevator company who repair the crack for much less and we do not have to modernize the elevator at all.
Highly suggest using a different company than Pace! (Daniel Rozen - 6 months ago)
4.7 Stars (63 Revs) 2500 Williams Pkwy Unit 7, Brampton, ON L6S 5M9, Canada
Monday: 7:00AM - 4:15PM
Tuesday: 7:00AM - 4:15PM
Wednesday: 7:00AM - 4:15PM
Thursday: 7:00AM - 4:15PM
Friday: 7:00AM - 12:15PM
Saturday: Closed
Sunday: Closed
5 Stars - Puneet and his entire team of technicians looked after the entire process with professionalism and extreme care. They were very informative, explaining and discussing every stage from drawings to final inspection.
They even worked and communicated with other trades involved in our project of 2 freight elevators and 1 platform lift. I would highly recommend this company and look forward to working on future projects with them. (Sajid Chhiboo - 3 years ago)
5 Stars - Our condo corporation has been using Express Elevators for two years for the maintenance of our elevators within our individual units. The management, mechanics and especially Rashmeet, have been very professional and great communicators. Highly recommend them not only due to customer experience but their price is also competitive. (Linda McGregor - 9 months ago)
5 Stars - I moved into my brand new house with a 5 stop elevator which was contracted by the most horrible company that gave me so much trouble the first 2 years I dealt with them.
Their service was so bad that I was willing to let go of the under warranty free services and find a different company to maintain it. To my luck I found express elevators and they genuinely turned the entire experience around for me.
Not only are they prompt in responding and scheduling emergency services , they have the best team of kind, knowledgeable and skilled staff who go above and beyond in catering their clients! (Meem Issa - 9 months ago)
5 Stars - I would like to start by thanking the elevator mechanics, Dave and Morgan! They worked very hard and guided us through some tricky spots.
Most of all our sales rep Mustafa Khambati, he is second to none. This project had every obstacle you could imagine, Covid, pricing and material increases it was awful. Mustafa was always ready to help, stayed on top of things and kept the project on track and on budget.
Thank you Express Elevator
Greg Obradovich
Head of Facilities
BCU realty (Greg Obradovich - 10 months ago)
5 Stars - I worked at Express for more than one year. Express is fast-growing company and a great place to work. Family environment and very good culture. They support employees and everyone collaborates in a friendly environment. They are open to new idea, recommendations and also they provide required training if you need. They have straight and clear expectations from employees. As an employee, you need to be very organized and meet the deadlines as they stick to timeline and sometimes you need to work longer hours but there was an option to work from home which was making the balance. It was a great experience and I recommend working in this company. (Nila - 3 years ago)
3.8 Stars (45 Revs) 1090 Lorimar Dr, Mississauga, ON L5S 1R8, Canada
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
1 Stars - Not recommending this elevator company, my elevator broke down numerous times within one and half year, scheduled technician to service and got No Call No Show twice.
Elevator broke down again last week and technician came over said parts needed to be changed and Lakeview Elevator charged us over $300 for the half an hour visit just to tell us parts needed to be replaced, elevator still not working, and I need to pay another 2 hours labour for replace the parts for next visit. (Steven Wong - 4 months ago)
5 Stars - It`s been years since we`ve had them at our house for service so decided to go ahead with their annual maintenance package. They were very professional, knowledgeable and courteous. Will be continuing with their maintenance every year and would recommend it to anyone else with an elevator. 5 stars!! (W CP - a month ago)
5 Stars - I recently had an elevator overhaul done by Lavkeview Elevator and I must say that the experience was exceptional. The team was professional, efficient, and very knowledgeable about their work.
From the moment I contacted them, they were responsive and accommodating. They explained the entire process to me in detail and answered all of my questions patiently. The team arrived on time, and the work was completed within the given timeframe.
The overhaul was done with great care, and the team ensured that everything was working perfectly before they left. I am extremely satisfied with the results, and the elevator is now working better than ever before.
Overall, I am very impressed with the service provided by Lakeview . They have exceeded my expectations, and I would highly recommend them to anyone in need of elevator services. Thank you, Steven , for your excellent work and exceptional service!
Five stars, without a doubt. (Rajeev Jain - a year ago)
1 Stars - Never pick up the phone and never call you back, email no reply, and they still doing a good job😂 (嘎呗儿脆 - 2 months ago)
5 Stars - The Technician ( Sammy) was on time, very polite and professional. He answered all my questions very patiently. The whole service was out of my expectations. Hope you will keep it the way it is.👏👏👏👏 (Habib Mousavi - a year ago)
3.4 Stars (26 Revs) 1025 Stacey Ct, Mississauga, ON L4W 2X7, Canada
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
1 Stars - I was really surprised to see so many 1 Star reviews about the company`s drivers but here I am because this driver almost caused me to rear end him because he cut me off as I was slowing down for a red light. Apparently being first in line for a red light is super important to them.
I wouldn`t do business with a company whose driver`s completely disregard road safety. Imagine them servicing an elevator! Can you expect care to detail and safety? (Pedro Funes - 2 months ago)
1 Stars - Driver, can you tell me who issued your driver’s license? You might want to consider going back to school, my young driver, because your driving skills seem to be less than satisfactory. (Guns Roses - 6 months ago)
1 Stars - Very unprofessional company… almost caused an accident on Yonge and Pointz because driver was in such a rush and disregarded the no right turn on red sign! Judging from previous reviews, this is not a one-time occurrence! (Kevin - 7 months ago)
5 Stars - They seem to be a good firm. I spoke with some of the instalation staff. Very nice guys who shared progress on the instalation in our building. 2 cars finished. The equipment they installed is very nice. Quiet, fast and comfortable. (southsideronnie - a year ago)
1 Stars - Very unprofessional staff. They are refurbishing our condo elevators and start drilling and banging at 7am although the agreed time is 9am to 5pm. Staff wants to start early so they can go home early without any respect for other people’s sleep.
They are always chatting and on breaks. It has taken more than 4 months to complete an elevator. (Dhaval Patel - 10 months ago)
3.2 Stars (35 Revs) 40 N Rivermede Rd Unit 8, Concord, ON L4K 2H3, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - Crossing the road with my 3 year old in a stroller this morning and one of your drivers seemed to think turning into us when we had right of way was an appropriate decision to make. After reading the rest of the reviews on here it seems that it’s not a one off. If your employees can’t get safely to their destinations without almost running a small child down there’s a serious problem (Jessica Delange - 2 weeks ago)
1 Stars - These guys are borderline scammers who never fix any elevators in full, just so they can keep charging for their service. Our apartment unfortunately deals with these folks, and as others mentioned, it’s a joke how none of the elevators work. The best part? When all 3 goes down, they can miraculously fix one in ~2 hours. But if at least one is operating? Forget about it because they aint gonna fix the rest or do a poor job, so it breaks down again in a day. Absolute joke. (Toronto Rent - 5 months ago)
1 Stars - They`ve been "fixing" the elevators in our building since November, we are now in April. Keep patching it and both elevators keep failing. The worst! The management is a joke to keep hiring them back to finish the job. Clearly they aren`t adequate so look for another company. (Ree Soch - 2 weeks ago)
1 Stars - Atta elevators is responsible for the elevator service of Montage condo building at 25 Telegram Mews.
This year alone, our elevators have stopped functioning on multiple occasions. As i type this none of the elevators on the low rise side including the service elevator are working.
Shows how unprofessional & incapable the technicians are, for not being able to fix the issue. (Sushant Tandon - 6 months ago)
1 Stars - You need to teach your employees how to drive, I see them every day in highway 7 and they are so reckless driving. (Olena Gultso - a month ago)
5 Stars (1 Revs) 145 Claireport Crescent unit 7, Etobicoke, ON M9W 6P7, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
5 Stars - Good nolage of elevators any type. (raymond rodrigues - 3 years ago)
5 Stars (1 Revs) 220 Humberline Dr #11, Etobicoke, ON M9W 5Y4, Canada
5 Stars - Okay (James Mudie - 3 years ago)
1 Stars (9 Revs) 1200 Aerowood Dr Unit 42, Mississauga, ON L4W 2S7, Canada
Monday: 8:00AM - 5:00PM
Tuesday: 8:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
1 Stars - They deserve 0 stars. Every time they come in for maintenance checks on our elevators, they say everything is in order and leave, not 24 hours later at least 1 elevator goes out of service. Every. Single. Time. Also every time they come in to repair, they say a part needs to be ordered, a month later they finally fix it. Elevator works for 3 weeks tops and out of service again.
Latest case, maintenance check in Nov 2023. Elevator breaks a day later and isn`t fixed until Jan 5th. Surprise surprise, same elevator just broke again Jan 26th.
Either the technicians who work for them are the most incompetent people or this company is a complete scam who make millions with their scummy practices. Avoid them at all costs. (James Kong - a month ago)
1 Stars - TK elevator Toronto is a poor organization which does not respond on time when called upon Incase of emergency.A case was when people were trapped in one of the best western hotel, the company was timely called to send in their technicians but behold they arrived the hotel 1hour later when the God sent fire service men and women has completed the work.The company is not worth using because the staff are so docile and not ready to respond quickly in any emergency situation. (Lawrence Isidahomen - 8 months ago)
1 Stars - You don`t deserve even one star. Elevators Down more times , than someone who changes their underwear @ 4050 Dixie Road. Elevator down for months , for a complete overhaul, has issues the first day. I almost got jammed in elevator #2 this afternoon. Time the media was informed. (Lindsay Mugford - 5 years ago)
1 Stars - Worst company to deal with. They are always misleading you and there work is terrible.
Don`t go with this company. (Goalie B - 9 months ago)
1 Stars - Is there an option to give 0/5? Very incompetent, useless. A bunch of sorry liars. (Hamza Khan - 6 years ago)
3.1 Stars (72 Revs) 2 Walker Dr, Brampton, ON L6T 5E1, Canada
Monday: 8:00AM - 5:00PM
Tuesday: 8:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
1 Stars - Ordered an elevator in 2022. Received in 2023. Received a top cab that was cracked; partially installed. It`s now 2024.. going on 7 weeks. Fully paid for job. Rather than advise when part will arrive, they place you on hold. (Joseph Benson - a month ago)
4 Stars - The installers finally repaired our lift took over 8 months! All over a misadjusted limit switch from the factory. Apparently the technician with the installers (101 Mobility, who are very good ) has follow Savaria’s instructions. Savaria’s finally sent a representative who repaired the limits and now the lift has worked properly for the last several months!
I’m still very cautious about running the lift when no one‘s around since there is no reset switch in the cab and if you’re in the cab when unit trips you’re stuck! there is an emergency switch that releases the doors but isn’t much good if you in the middle of travel in an enclosed space . I requested a electrical schematic from Savaria’s, which after warranty is up have a reset switch installed in the cab most likely by 101 Mobility , but was told Savaria would not give me the schematic and 101 Mobility doesn’t have one.
Bottom line the lift now works after 8 months and always have a cell phone on you if your using a lift or getting on an elevator anywhere. (Chip Durant - a month ago)
1 Stars - Worst service company do deal with. Was told almost a year ago by technician that a part needed to be replaced because it was not sufficient. It can cause the elevator to stop. Which it has. With me in it. Kenneth Lau never does anything about it despite multiple emails. Service is not this company`s strong point. Fire department getting tired of this. (Paul Reynolds - in the last week)
1 Stars - So far pretty poor. I ordered a Vuelift elevator a year ago and had the install Sept. 6th. My dealings with the local dealer in Northern CA have been good so far. They came to install and found two pieces of glass were cut incorrectly. They said they would ship replacements by 10/25 some seven weeks later. To get out of re-cutting two new glass panels they sent out the install team again asking them to cut and grind metal on-site so one of those glass pieces would fit. The ugly cut steel was covered by another panel, so it`s not exposed. Just knowing they made on-site modifications without engineering designs or supervision concerns me. The installer said we will see if the glass holds up during operation as it is tightly wedged into place. The other piece of glass which was cut too short has still not shipped a week after the promise date and they haven`t been able to supply an update. This is a $100K glass elevator not a used car. That`s an insult to used car dealers everywhere. Piss poor so far on the part of Savaria. My home build is delayed and the cost impacts are multiplying. I`m posting this in the hope that someone at Savaria will see this as my calls and messages to them have been ignored. (Peter Shamshoian - 5 months ago)
1 Stars - Please don`t ever ever think about getting anything from this company as they don`t stand behind there stuff!!
Spent a lot of money on a lift and it`s a hit or miss if it works for you or not.. The service technician is amazing but he can only do what the company wants him to.. My mother has Had nothing but problems with her lift and they will not fix it!
SO PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!! (Jay Myre - 3 months ago)
(Not Rated) 55 Queens Plate Dr, Etobicoke, ON M9W 6P2, Canada
Currently there are no reviews for this business
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