4.9 Stars (47 Revs)155 West Beaver Creek Rd Unit 9, Richmond Hill, ON L4B 1E1, Canada
Monday: 9:00AM - 5:00PM
Tuesday: 9:00AM - 5:00PM
Wednesday: 9:00AM - 5:00PM
Thursday: 9:00AM - 5:00PM
Friday: 9:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
5 Stars - Element Elevators is the highest quality of workmanship I have ever dealt with or come across in my three decades of work in property management. The standard of work they hold themselves to and provide to their customers is beyond exceptional. The level of communication is unprecedented, with excellent customer service, rapid responses, and a phenomenal desire to help problem solve. The quality of the work and maintenance required is at the highest level, a true rarity in this business. They maintain their integrity and workmanship while also being cost effective, every cost has its purpose without massive overhead. By far, the best elevator company on the market now and for years to come! (D.R. - 2 years ago)
5 Stars - My building has had a really positive experience with Element Elevators. There have been some issues neglected by one big name elevator company, so I decided to try working with a boutique company and it proved to be a really good decision. I`d like to mention here the excellent communication with Lucy, the quality of the work completed by elevator technicians led by Florin and generally the professionalism of the whole team. (Daniel Bonea - 2 years ago)
5 Stars - This is one of the best elevator company that I have worked with in the last 25 years.
Most reliable, excellent costumer service, with extensive knowledge on the products availble, making recomandation based on client needs, this way we can align with our budget without compromising in quality or safety.
I had an issue with the internal phones and the man company send us a quote of $3000 per elevator to replace the phones. I contacted Element Elevator and on the first site visit for the quotation the fixed the phones by simply program it properly to interface with our new phone system. This is just a small example.
I would recommend Element Elevators Inc. to any building operators or hotel managers.
Adrian C.
Hotel Manager
Regards, (Adrian Calagiu - 2 years ago)
5 Stars - We switched to Element Elevators in 2018 and it was the best move we could have made!
Element Elevators is extremely quick to respond to any service requests.
They perform regularly monthly services that are also exceptional.
I would highly recommend making the change to this company. (Lee Cornish - 2 years ago)
5 Stars - Element Elevators and their entire team are highly competent, knowledgeable , respectful, conscientious and responsible to their workmanship and their customers. Approximately two years ago they completed a full overhaul of our 4 elevators in our older eleven floor residential apartment buildings and continued with a service contractor.
I couldn`t be happier with the quality and time efficiency of their work.
They remind me of how business use to run , with complete pride in workmanship.
After my experience with an other major player in the industry, I am so proud to claim our building elevators are built and serviced by Element ! (john cirillo - 3 years ago)
3.3 Stars (26 Revs)175 Toryork Dr, Toronto, ON M9L 2Y7, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - We used Pace elevators to install in our family’s new custom built home. Matt was very friendly in the beginning and ensured they’d follow us along and ensure no problems arise after the installation. It worked for a few weeks and then we started experiencing problems. They refuse to send an experienced technician to address the issue and now we’re stuck using a different company to come and fix the issue that were still having. I would STRONGLY ADVISE AGAINST using them for any residential or commercial elevators. We are also now in contact with TSSA about the quality and experience we’ve had with Pace. (Michael David - a month ago)
1 Stars - This elevator company is not trustworthy. Our reputable elevator company has to fix other elevators whom they supposedly serviced yet left in non-working order. They send a young, inexperienced technician who needs to constantly be on the phone with their manager rather than the manager visiting your home. They bill you for their time yet leave your elevator unusable in your time of need. Parts ordered rush do not arrive in a timely manner. They supposedly fixed parts of our elevator yet left it in non-working order when our daughter was recovering from knee surgery. Do not use this company if you need a working elevator. (Elysse Altman - 3 months ago)
1 Stars - Absolutely horrible customer service. We had an elevator installed in our house by this company and their technicians did such a bad job, the elevator constantly stops working. They used to come fix it in about 20 mins and the elevator would work for a day and then stop working again. We have asked them for the electrical blueprints so that we can have a reputable elevator electrician repair it but they won’t even answer our calls anymore. If you are looking to have a residential elevator installed, do NOT go with this company. (Sarah Mallo - a month ago)
5 Stars - Lots of praise to the team at Pace Elevator. Matt and Tyler worked efficiently to get the job done. When speaking to Faye over the phone she was super professional and prompt to answer any and all my questions. (katrina kuennen - 4 months ago)
1 Stars - Very disappointed with our experience with Pace Elevators just like Emad below.
They promised they could take care of Schindler elevators but one of our elevators was shut down for 8 months straight.
They also told us about a crack in the sling of one of the elevators in December 2022 but did not report it until September 2023 to the TSSA because we rejected their modernization quote.
They told us to repair the crack that we had to modernize the elevator at around $170,000.
Thankfully we are no longer working with them and have found a new elevator company who repair the crack for much less and we do not have to modernize the elevator at all.
Highly suggest using a different company than Pace! (Daniel Rozen - 6 months ago)
4.7 Stars (63 Revs) 2500 Williams Pkwy Unit 7, Brampton, ON L6S 5M9, Canada
Monday: 7:00AM - 4:15PM
Tuesday: 7:00AM - 4:15PM
Wednesday: 7:00AM - 4:15PM
Thursday: 7:00AM - 4:15PM
Friday: 7:00AM - 12:15PM
Saturday: Closed
Sunday: Closed
5 Stars - Puneet and his entire team of technicians looked after the entire process with professionalism and extreme care. They were very informative, explaining and discussing every stage from drawings to final inspection.
They even worked and communicated with other trades involved in our project of 2 freight elevators and 1 platform lift. I would highly recommend this company and look forward to working on future projects with them. (Sajid Chhiboo - 3 years ago)
5 Stars - Our condo corporation has been using Express Elevators for two years for the maintenance of our elevators within our individual units. The management, mechanics and especially Rashmeet, have been very professional and great communicators. Highly recommend them not only due to customer experience but their price is also competitive. (Linda McGregor - 9 months ago)
5 Stars - I moved into my brand new house with a 5 stop elevator which was contracted by the most horrible company that gave me so much trouble the first 2 years I dealt with them.
Their service was so bad that I was willing to let go of the under warranty free services and find a different company to maintain it. To my luck I found express elevators and they genuinely turned the entire experience around for me.
Not only are they prompt in responding and scheduling emergency services , they have the best team of kind, knowledgeable and skilled staff who go above and beyond in catering their clients! (Meem Issa - 9 months ago)
5 Stars - I would like to start by thanking the elevator mechanics, Dave and Morgan! They worked very hard and guided us through some tricky spots.
Most of all our sales rep Mustafa Khambati, he is second to none. This project had every obstacle you could imagine, Covid, pricing and material increases it was awful. Mustafa was always ready to help, stayed on top of things and kept the project on track and on budget.
Thank you Express Elevator
Greg Obradovich
Head of Facilities
BCU realty (Greg Obradovich - 10 months ago)
5 Stars - I worked at Express for more than one year. Express is fast-growing company and a great place to work. Family environment and very good culture. They support employees and everyone collaborates in a friendly environment. They are open to new idea, recommendations and also they provide required training if you need. They have straight and clear expectations from employees. As an employee, you need to be very organized and meet the deadlines as they stick to timeline and sometimes you need to work longer hours but there was an option to work from home which was making the balance. It was a great experience and I recommend working in this company. (Nila - 3 years ago)
4.7 Stars (91 Revs) 26 Morrow Rd, Barrie, ON L4N 3V8, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - Our apartment building has 1 elevator. You would think a professional company would go above and beyond to make sure the materials and labour are %100 ready to go before shutting down the only elevator. The other day i walked by and the labourer was on the phone getting trained on what to cut next. At least send someone that knows what they are doing...3 months everyone in this building has to sherpa their groceries up the stairwell. Just once in my life Id like to see a construction project finish on time. (Arthur Parratt - 7 months ago)
1 Stars - Would give zero stars if possible, this company will recommend a contractor (friend of management) , Al Walker who is then paying elevator one back kick backs for all the work they throw him. He is just one guy, (no right hand man…no one will work with him regularly, because he lies and rips them off) he can’t do all the work in a timely manner as he is fairly old, Elevator one won’t take liability for their referral and recommendations, they just take your money. Get your own contractor, save a little money, get the job done timely with someone who is trustworthy. (Lee Radford - a year ago)
5 Stars - Elevator One took customer service to the next level with me in support of Camp Kwasind and our newly installed elevator! They ensured that is was quality work, that it was done right and that in the end that I was beyond satisfied with the final product. They took extra time to walk me through all the elements of the work done and they advocated well on behalf of Camp Kwasind in understanding our needs and how we operate. I recommend these guys with top recommendation! (Matt Wilkinson - a year ago)
5 Stars - Incredible service. We needed a new maintenance contract, called Elevator One and had a quote by the end of the day. After the initial installation, our elevator was problematic, but after Elevator One took over the contract, we`ve had no issues with our machine. Amazing customer service & friendly staff / technicians. (Holt FMC - a year ago)
5 Stars - Elevator One is such an amazing company. They have been our contractor for a few years now and so far, it has been all positive.
Their staff are phenomenal to deal with, very professional and friendly.
If you`re a Property/Facility Manager and you want to get a proper elevator company with competitive price and really good service, I highly recommend ELEVATOR ONE. (Gerry Calderon - 5 years ago)
3.8 Stars (45 Revs)1090 Lorimar Dr, Mississauga, ON L5S 1R8, Canada
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
1 Stars - Not recommending this elevator company, my elevator broke down numerous times within one and half year, scheduled technician to service and got No Call No Show twice.
Elevator broke down again last week and technician came over said parts needed to be changed and Lakeview Elevator charged us over $300 for the half an hour visit just to tell us parts needed to be replaced, elevator still not working, and I need to pay another 2 hours labour for replace the parts for next visit. (Steven Wong - 4 months ago)
5 Stars - It`s been years since we`ve had them at our house for service so decided to go ahead with their annual maintenance package. They were very professional, knowledgeable and courteous. Will be continuing with their maintenance every year and would recommend it to anyone else with an elevator. 5 stars!! (W CP - a month ago)
5 Stars - I recently had an elevator overhaul done by Lavkeview Elevator and I must say that the experience was exceptional. The team was professional, efficient, and very knowledgeable about their work.
From the moment I contacted them, they were responsive and accommodating. They explained the entire process to me in detail and answered all of my questions patiently. The team arrived on time, and the work was completed within the given timeframe.
The overhaul was done with great care, and the team ensured that everything was working perfectly before they left. I am extremely satisfied with the results, and the elevator is now working better than ever before.
Overall, I am very impressed with the service provided by Lakeview . They have exceeded my expectations, and I would highly recommend them to anyone in need of elevator services. Thank you, Steven , for your excellent work and exceptional service!
Five stars, without a doubt. (Rajeev Jain - a year ago)
1 Stars - Never pick up the phone and never call you back, email no reply, and they still doing a good job😂 (嘎呗儿脆 - 2 months ago)
5 Stars - The Technician ( Sammy) was on time, very polite and professional. He answered all my questions very patiently. The whole service was out of my expectations. Hope you will keep it the way it is.👏👏👏👏 (Habib Mousavi - a year ago)
3.4 Stars (26 Revs) 1025 Stacey Ct, Mississauga, ON L4W 2X7, Canada
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
1 Stars - I was really surprised to see so many 1 Star reviews about the company`s drivers but here I am because this driver almost caused me to rear end him because he cut me off as I was slowing down for a red light. Apparently being first in line for a red light is super important to them.
I wouldn`t do business with a company whose driver`s completely disregard road safety. Imagine them servicing an elevator! Can you expect care to detail and safety? (Pedro Funes - 2 months ago)
1 Stars - Driver, can you tell me who issued your driver’s license? You might want to consider going back to school, my young driver, because your driving skills seem to be less than satisfactory. (Guns Roses - 6 months ago)
1 Stars - Very unprofessional company… almost caused an accident on Yonge and Pointz because driver was in such a rush and disregarded the no right turn on red sign! Judging from previous reviews, this is not a one-time occurrence! (Kevin - 7 months ago)
5 Stars - They seem to be a good firm. I spoke with some of the instalation staff. Very nice guys who shared progress on the instalation in our building. 2 cars finished. The equipment they installed is very nice. Quiet, fast and comfortable. (southsideronnie - a year ago)
1 Stars - Very unprofessional staff. They are refurbishing our condo elevators and start drilling and banging at 7am although the agreed time is 9am to 5pm. Staff wants to start early so they can go home early without any respect for other people’s sleep.
They are always chatting and on breaks. It has taken more than 4 months to complete an elevator. (Dhaval Patel - 10 months ago)
3.2 Stars (35 Revs) 40 N Rivermede Rd Unit 8, Concord, ON L4K 2H3, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - Crossing the road with my 3 year old in a stroller this morning and one of your drivers seemed to think turning into us when we had right of way was an appropriate decision to make. After reading the rest of the reviews on here it seems that it’s not a one off. If your employees can’t get safely to their destinations without almost running a small child down there’s a serious problem (Jessica Delange - 2 weeks ago)
1 Stars - These guys are borderline scammers who never fix any elevators in full, just so they can keep charging for their service. Our apartment unfortunately deals with these folks, and as others mentioned, it’s a joke how none of the elevators work. The best part? When all 3 goes down, they can miraculously fix one in ~2 hours. But if at least one is operating? Forget about it because they aint gonna fix the rest or do a poor job, so it breaks down again in a day. Absolute joke. (Toronto Rent - 5 months ago)
1 Stars - They`ve been "fixing" the elevators in our building since November, we are now in April. Keep patching it and both elevators keep failing. The worst! The management is a joke to keep hiring them back to finish the job. Clearly they aren`t adequate so look for another company. (Ree Soch - 2 weeks ago)
1 Stars - Atta elevators is responsible for the elevator service of Montage condo building at 25 Telegram Mews.
This year alone, our elevators have stopped functioning on multiple occasions. As i type this none of the elevators on the low rise side including the service elevator are working.
Shows how unprofessional & incapable the technicians are, for not being able to fix the issue. (Sushant Tandon - 6 months ago)
1 Stars - You need to teach your employees how to drive, I see them every day in highway 7 and they are so reckless driving. (Olena Gultso - a month ago)
4.6 Stars (101 Revs) 181 Shearson Crescent, Cambridge, ON N1T 1J3, Canada
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
5 Stars - I had an annual maintenance service in early this year, 2024. I experienced no noticeable issues other than it made cranky sounds when it pulls. The service team of two people came to fix that issue by replacing the part. Now I can`t hear any noise. Everything I deal with them from start to finish is seamless, nothing I should doubt about. Great service! (STEVEN KANG - 2 weeks ago)
5 Stars - Kevin and Tyler were experienced and attentive technicians. they replaced the damaged elevator cable and reset our elevator with precision. they fastened the new cable against the wall and prevented it from dangling as was previously. we truly appreciated their professional services. many thanks to Darren the manager and dedicated staff at Cambridge. highly recommend. (anne chan - 2 months ago)
5 Stars - This company has really impressed me and shown me the importance of customer service during the construction process and the maintenance after installation. I am a construction developer and find that many companies do not follow through and have many extra`s for any simple maintenance. I would highly recommend Cambridge Elevating to any new custom house. (Ron Aujla - a month ago)
3 Stars - *UPDATE*
As a result of my initial review we finally got a response from a certified Cambridge service company (Diamond Elevator- they were great). They identified a number of issues from the original installation contractor and seem to have everything running smoothly again. I`ll update my review again after a few months and let you know if we`re finally out of the failure / repair loop.
(ORIGINAL)
Avoid any home with a Cambridge Elevating unit, and definitely look at other brands if you’re doing an install! We moved into a San Francisco condo with a new Cambridge elevator and it has been a nightmare. It has broken down several times a year, and it takes MONTHS to get repaired each time. (Rob McHenry - 3 months ago)
5 Stars - Cambridge Elevating installed the elevator at our house in Sep. 2022. The installation went very well and was done quickly and efficiently. We are very happy with the elevator. (Zel Balija - 11 months ago)
1 Stars (9 Revs)1200 Aerowood Dr Unit 42, Mississauga, ON L4W 2S7, Canada
Monday: 8:00AM - 5:00PM
Tuesday: 8:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
1 Stars - They deserve 0 stars. Every time they come in for maintenance checks on our elevators, they say everything is in order and leave, not 24 hours later at least 1 elevator goes out of service. Every. Single. Time. Also every time they come in to repair, they say a part needs to be ordered, a month later they finally fix it. Elevator works for 3 weeks tops and out of service again.
Latest case, maintenance check in Nov 2023. Elevator breaks a day later and isn`t fixed until Jan 5th. Surprise surprise, same elevator just broke again Jan 26th.
Either the technicians who work for them are the most incompetent people or this company is a complete scam who make millions with their scummy practices. Avoid them at all costs. (James Kong - a month ago)
1 Stars - TK elevator Toronto is a poor organization which does not respond on time when called upon Incase of emergency.A case was when people were trapped in one of the best western hotel, the company was timely called to send in their technicians but behold they arrived the hotel 1hour later when the God sent fire service men and women has completed the work.The company is not worth using because the staff are so docile and not ready to respond quickly in any emergency situation. (Lawrence Isidahomen - 8 months ago)
1 Stars - You don`t deserve even one star. Elevators Down more times , than someone who changes their underwear @ 4050 Dixie Road. Elevator down for months , for a complete overhaul, has issues the first day. I almost got jammed in elevator #2 this afternoon. Time the media was informed. (Lindsay Mugford - 5 years ago)
1 Stars - Worst company to deal with. They are always misleading you and there work is terrible.
Don`t go with this company. (Goalie B - 9 months ago)
1 Stars - Is there an option to give 0/5? Very incompetent, useless. A bunch of sorry liars. (Hamza Khan - 6 years ago)
5 Stars (7 Revs)5800 Ambler Dr Unit # 103, Mississauga, ON L4W 4J4, Canada
Monday: 9:00AM - 5:00PM
Tuesday: 9:00AM - 5:00PM
Wednesday: 9:00AM - 5:00PM
Thursday: 9:00AM - 5:00PM
Friday: 9:00AM - 5:00PM
Saturday: 9:00AM - 5:00PM
Sunday: 9:00AM - 5:00PM
5 Stars - Had a wonderful experience enrolling with Elite Elevator Services Inc. and would recommend it to anyone looking into this industry. The classes were very informative, interesting and interactive. Everyone is provided with the materials they need including a tablet for everyone to follow along with the notes. My most favorable part of the course was getting to physically see and understand how authentic elevator parts, tools, and machine mechanisms operate. Lastly, the instructor Raj was a great educator and it was evident he is very knowledgeable in this industry, answering and explaining any and all questions the class had. (Spencer Johnson - 4 weeks ago)
5 Stars - Most excellent instructor who was so knowledgeable and friendly. Had an amazing experience in class. He has provided excellent service in the industry and highly recommend Elite Elevator for your recertification or test exam preps. Thankyou Raj, will be seeing you again in the future. (Annil Gosine - 3 weeks ago)
5 Stars - This was an outstanding EDM-T training program. I can’t speak from experience as it was my first time, but I can say that the taught materials during these three 8 hour days were most educational, and I feel ready to take my first steps into the elevating devices industry because of the basic principles that I learned. So much history, mechanical, safety, and theory covered. The whole experience was very professional but also very inviting. The environment of the classroom also helped as it was comfortable and spacious. Unlimited coffee was provided which was my favourite part haha. Raj, the incredible instructor, is a very down to earth person, he is extremely knowledgeable and experienced in this industry. He was most helpful in answering all the questions I had about the next and future steps regarding this career. I would certainly recommend this training for any new comer into the trade. (Azad - a month ago)
5 Stars - Elite Elevator Service is giving an Excellent services, especially the instructor name Raj, who is really a knowledgeable, friendly and professional person in teaching.
When I went to this institute to take my EDM-F course, I had zero knowledge but I was totally well trained by Raj to successfully pursue my EDM-F certificate. I am really happy, Elite Elevator Service made my career move to higher level. (Rajesh Rayan - 4 weeks ago)
5 Stars - I enrolled in the continuing education course and was captivated by the instructor`s exceptional teaching prowess. The delivery was not only excellent but also profoundly effective. (Ash Warsi - in the last week)
(Not Rated)1200 Aerowood Dr, Mississauga, ON L4W 2S7, Canada
Currently there are no reviews for this business
5 Stars (2 Revs) 4161 Sladeview Crescent, Mississauga, ON L5L 5R3, Canada
5 Stars - Great service (Garry Melville - 2 years ago)
5 Stars - (Mohammad Abubakr - 4 years ago)
4.6 Stars (24 Revs) 6500 Gottardo Ct, Mississauga, ON L5T 2A2, Canada
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
5 Stars - The hardest working people in the industry. 🙏 (Matt Dougherty - 7 months ago)
4 Stars - Great staff. Very equipped to handle all your needs (Jamee Gibson - 4 years ago)
5 Stars - Great people, great service (Annil Gosine - 2 years ago)
5 Stars - They sell excellent elevator products and parts. (Eric Fredua-Kwarteng - 5 years ago)
5 Stars - Great parts, great service (John Stanley - 3 years ago)
2.6 Stars (16 Revs) 6696 Financial Dr #2, Mississauga, ON L5N 7J6, Canada
Monday: 8:00AM - 5:00PM
Tuesday: 8:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
1 Stars - This gentleman was speeding on the exit ramp from Don Valley southbound to Bloor/Danforth,at a speed of 80 to 90 kph. Then proceeded to cut me off to get into the left lane. Funny that there are numbers missing from the phone number to report his driving. (Tony Rotolo - a year ago)
1 Stars - If there is a possibility of giving a zero star then that is what I would have given them.
The elevator in condo building 5170 Winston Churchill Blvd, Mississauga, ON has been out of order a number of times for a week each time. The technicians haven`t a clue what is the issue. We keep getting happy talk that it will be fixed soon.
I have a disability and must use the elevator. What am I supposed to do when no one is prepared to fix it?
For practical purposes Kone is useless ... !! (Athar Noman Khan - 2 years ago)
2 Stars - a new (2-3 y.o) condo building with 2 elevators, 1 of each has been consistently down every other month (sometimes with 6 week parts procurement times), currently have both elevators down. not sure if it`s product quality or service quality, but they have no problems charging for every service on an item that operates like a train with little external factors.. (M S - 4 years ago)
1 Stars - We`ve had all elevators down in our 35 story building for a month, the one that is intermittently working keeps breaking down. It is at the point where it is a health and safety issue for the elderly and disabled in our building. KONE doesn`t appear to think this is an issue. Blaming it on procurement issues is passing the buck, a reserve of essential materials should be maintained. (Jordan Leavitt - 4 years ago)
1 Stars - Our experience was underwhelming and worse. Don`t show up for any monthly inspections. Only respond to entrapment`s and downs then charge for those visits. Years and years of empty service logbooks. Threatened legal action when cancelling. Use any other company. (Angus Betty - 2 years ago)
3.4 Stars (5 Revs) 947 Verbena Rd, Mississauga, ON L5T 1T5, Canada
1 Stars - Delta promised us to fulfill certain tasks and included that in the contract then totally forgot about it and as opposed to apologizing for the time they waisted us now they want us to pay for extra changes they incurred because they didn`t do it in the first place. Management avoid listening to their clients. A company with such governance environment will certainly fail. (Fady Gerges - a year ago)
5 Stars - Got the job done quickly and professionally. All necessary safety standards were met. The technicians were quite brief and didn`t talk much. It`s probably because they were too busy working. (Malcolm Ross - 3 years ago)
1 Stars - They dont care about anyone but themselves, and have no trouble putting others in danger and circumventing safety. Avoid (Phor King - 4 years ago)
5 Stars - (J F - 4 years ago)
5 Stars - (Tech Breeze - a year ago)
3 Stars (7 Revs)1320 Mid-Way Blvd #24, Mississauga, ON L5T 2K4, Canada
Monday: 9:00AM - 5:00PM
Tuesday: 9:00AM - 5:00PM
Wednesday: 9:00AM - 5:00PM
Thursday: 9:00AM - 5:00PM
Friday: 9:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
1 Stars - Elevator was installed August 2022 ,trio 3 levels ..it worked for 6 weeks erratically, completely stopped because of the middle floor door lock which I had to pay an extra $1000 for it as it was lost on delivery. Worked again after $1000 service call ...stopped again in the middle of 2 floors ...it was a miracle that I got out alive .... (wagdy botros - 11 months ago)
5 Stars - I have dealt with several elevator manufacturers/installation companies and while the industry is generally pretty good I can say CITI Eelvator Inc. definitely goes farther than most to be accommodating and helpful to their clients. Whenever I have had any questions or needed service the owner Amir has always been right on top of getting me whatever assistance I need. Very hands on, I can honestly say I have rarely seen a head of a company who goes on site more often to make sure things are going smoothly. Pricing is very competitive, even their service rates are better than the other companies I have dealt with in the past. I can not recommend them enough. (Aaron Annis - 2 years ago)
3 Stars - Mixed feelings (Moiz Khan - 4 months ago)
1 Stars - Terrible coordination, terrible communication, terrible company to deal with. Pick any other supplier and you`ll have better luck. (Reggie Maller - 3 years ago)
5 Stars - Quality elevators. Very good service and support! (Syed Najaf Afghan - 5 years ago)
(Not Rated) 1415 Bonhill Rd #14, Mississauga, ON L5T 1R2, Canada
Monday: 7:00AM - 4:00PM
Tuesday: 7:00AM - 4:00PM
Wednesday: 7:00AM - 4:00PM
Thursday: 7:00AM - 4:00PM
Friday: 7:00AM - 4:00PM
Saturday: Closed
Sunday: Closed
Currently there are no reviews for this business
(Not Rated) 2 Robert Speck Pkwy, Mississauga, ON L4Z 1H8, Canada
Monday: 8:30AM - 5:00PM
Tuesday: 8:30AM - 5:00PM
Wednesday: 8:30AM - 5:00PM
Thursday: 8:30AM - 5:00PM
Friday: 8:30AM - 5:00PM
Saturday: Closed
Sunday: Closed
Currently there are no reviews for this business
3.3 Stars (57 Revs) 1090 Lorimar Dr, Mississauga, ON L5S 2A1, Canada
Monday: 8:30AM - 4:30PM
Tuesday: 8:30AM - 4:30PM
Wednesday: 8:30AM - 4:30PM
Thursday: 8:30AM - 4:30PM
Friday: 8:30AM - 4:30PM
Saturday: Closed
Sunday: Closed
5 Stars - I recently had Federal Elavator at my home to install The Legacy Volt for my elderly parents. I am very pleased with the service the team provided. They were punctual, efficient and helpful with all my questions.
My parents and I are very satisfied with the overall service, and would recommend them to anyone .
Laura Salas (Laura Lepizzera - 2 weeks ago)
1 Stars - Don`t even think about this company. Very disorganized company and no one is picking up the phone and responding to emails. Stay away from them. They quote you a lower price and then they change the agreement before the production and you will end up paying more with Federal Elevator. I sent 20 emails and voice-mail to the president of the company and not even a call back from anyone.Vince as their sales rep is ridiculous and never contact him for anything. It`s been 3 months that I am not getting any reply from him. (Sam Mokaberi - 2 months ago)
1 Stars - I ordered a residential elevator to Federal elevator a year ago, while we were in the process of ordering they were responsive however after I signed the contract paid the deposit they hided behind emails. the sale person never returned any call. the engineering department send documents that were not matched with their catalogue which caused a lot of delay in the construction process, they never visited the job site to help us to correct any road block in the elevator construction ( actually the were asking for paid visit). they delivered all orders in wrong color and still I`m trying to get that corrected. their technician stop working as soon as they face a challenge or a road blocker. the engineering and sale department do not answer any phone call ( I imagine the service department is the same). Still after a year I do not have a working elevator.
stay away from this company at all cost. (Reza Ghaedi - 3 months ago)
1 Stars - Honestly, if a negative star can be given, these guys would break the record. This company needs to open the dictionary and take a look at the word "service". Install and disappear should be the name of this company. Try to do some real servicing when there`s a problem with your panel. Trying to sell other scope of work prior to fixing the issue requested is not service at all. We`ve had them service once before and they somehow managed to damage the lights on the inside panel buttons so they can have us pay for new lights. Don`t even bother asking me to remove this review, and don`t say "we have never had any form of communication with you", because I will post images of our emails.
Response to the owner’s response:
Can you please send me an email DIRECTLY saying you will service the work requested in addition to the damages you guys made then? In the construction business, I would expect you guys to know this by now, a new code is only in relation to new things that aren’t already installed. If an item installed by your crew is as per old code it’s grandfathered in. You can also give me a call if it’s getting difficult for you guys to keep up with your own emails and lies.
Please email stating you will be able to come service and get the elevators installed by your crew to work properly (the elevator to come down to the floor it’s called on and allow the doors to actually open.) and kindly state the cost with scope of work as I don’t want any surprises. (Sean Abar - 7 months ago)
5 Stars - In my opinion totally recommend the company good quality and liable company great teams of installation and production the office is always helpful for sure if you think about a home elevator definitely chose a Federal Elevator. (JonathanweSgdG Ramirez - 2 weeks ago)
5 Stars (1 Revs) 5160 Explorer Dr #29, Mississauga, ON L4W 4T7, Canada
Monday: 8:30AM - 5:00PM
Tuesday: 8:30AM - 5:00PM
Wednesday: 8:30AM - 5:00PM
Thursday: 8:30AM - 5:00PM
Friday: 8:30AM - 5:00PM
Saturday: Closed
Sunday: Closed
5 Stars - We worked with Leo Daniel from Solucore. Our corporation brought him on to do a RFQ for to do an Elevator Maintenance Contract. He was fantastic at bringing forward brand-name 3rd Party & OEM elevator service providers and explaining the process to us. I would highly recommend his company to other residential/commercial mid and high rises and would hire him again. (TSCC 2862 - Yonge and Rich Condo Board - 9 months ago)
(Not Rated) East Tower, 77 City Centre Dr Suite 501, Mississauga, ON L5B 1M5, Canada
Monday: 9:00AM - 4:00PM
Tuesday: 9:00AM - 4:00PM
Wednesday: 9:00AM - 4:00PM
Thursday: 9:00AM - 4:00PM
Friday: 9:00AM - 4:00PM
Saturday: Closed
Sunday: Closed
Currently there are no reviews for this business
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