3.3 Stars (44 Revs) 80 Citizen Ct #11, Markham, ON L6G 1A7, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - Overall not great company, similar to others, we had a bad experience with them. They simply either don`t care about you, or they want to get money from you. Service is limited to put it short. (Mori Yoshihiro - a week ago)
5 Stars - Quality Allied Elevator is a very reliable and professional company. The staff that come to this building are all great. We are pleased with their service here at 154 University Ave. To all of the staff Thank you so much. (Robert Knight - a month ago)
1 Stars - I’m cancelled my contract with quality but they keep sending me bills and threatening to send my bills to a lawyer for collection. Instead of simply cancelling my account they threaten me. Anyone else have such issues? I can’t stress enough how unprofessional they were towards me. Maybe if they see this review I’ll get this problem settled. (David Alon - 4 months ago)
1 Stars - Driver proceeds to use no indicator in merge lane, then starts to road rage after i honk at him.. Throws his arm out the window then does 40 in a 60 continuously for a solid 5 minutes.. We separate ways and he ends up turning around to follow me to a restaurant and waits outside till i come out.. Hire some new drivers absolutely crazy! (TJ Sutherland - 6 months ago)
1 Stars - I cannot attest to the quality of their elevator service, but if it’s anything like their driving, it must be atrocious beyond belief. The fact that there’s already a 1 star review just from their careless and uncourteous driving habits speaks volumes. Here’s a suggestion: drive better so you don’t end up running all your customers over! (Bonan Bray - 10 months ago)
1 Stars (1 Revs) 461 Alden Rd, Markham, ON L3R 3L4, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - (bridgett mulhall - 6 years ago)
(Not Rated) 306 Town Centre Blvd Ste 200, Markham, ON L3R 0Y6, Canada
Monday: 8:00AM - 5:00PM
Tuesday: 8:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
Currently there are no reviews for this business
5 Stars (6 Revs) 3487 Kennedy Rd Unit 1, Toronto, ON M1V 4Y3, Canada
5 Stars - Peak Elevator is the most responsive and well-trained company we`ve ever had handle the elevator for our small business. Our technician was extremely well-versed with the equipment, took the time to explain everything for us and quickly cleaned up a small oil spill from our equipment. We`ve had several companies perform inspections for us in the past and Peak Elevator was hands down the best. Highly punctual and we had wonderful dealings with the company owner Shawn. Would highly recommend and extremely reasonable rates. (Matthew Granite - 6 months ago)
5 Stars - Great service overall. Tech was on time, friendly and knowledgeable. The elevator door used to stick a bit and previous companies never addressed it - Peak was able to fix it with a simple cleaning (without me asking). Yes I recommend. (kachonglow - 6 months ago)
5 Stars - Very responsive and solution driven. It was a pleasure dealing with the team and they offered cost effective options. (Dora Konomi - 5 months ago)
5 Stars - Highly recommended this professional team, Thanks Ryan for his excellent maintenance and service (Vahid Azari - 6 months ago)
5 Stars - good (zakaria halak - a year ago)
3.7 Stars (7 Revs) 620 Alden Rd #102, Markham, ON L3R 9R7, Canada
Monday: 8:00AM - 4:30PM
Tuesday: 8:00AM - 4:30PM
Wednesday: 8:00AM - 4:30PM
Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday: Closed
Sunday: Closed
5 Stars - Perfect product for a residence! I first contacted Garaventa for a home elevator for my father at his request. The sales representative for the company was very prompt in attending the home and getting the order under way. While none of us were expecting some of the unanticipated delays due to an unforeseen backlog, once the unit was delivered, service installation was efficient, complete with the installers cleaning up on completion. My father, who ran his own construction company during the entirety of his lifetime, was impressed with the congeniality and professionalism of the installers. We have had no issues with the operation and support to answer any of our questions has been great. We are very happy with the quality and the results Garaventa delivered! (Arlene Iantomasi - 5 years ago)
5 Stars - Thank you Bob for being a great resource to design and implement our residential elevator.
Over the years i have worked with a number of elevator companies in both residential and commercial projects. I have been most impressed by the design and operation of the Garaventa elevator. I have been very happy with the servicemen who have been involved with the installation and service of this unit. The elevator has been a G-d send for our mobility challenged mother, who has been able to maintain her independence and freedom within her home. I look forward to using this system in future projects.
Manuel, Kandev Custom Homes (Shani Kanner - 5 years ago)
5 Stars - As the owner of Grand Design Build, I have been associated with Garaventa Lift for the past 3 years. I am very happy with the level of service and professionalism provided by the Garaventa team. The Garaventa team members are friendly and highly cooperative with both me, other sub trades, and in interactions with our homeowners. The quality of their home elevators compliments and meets the high quality finishes related with our homes. (Allen Misaghi - 6 years ago)
1 Stars - Comments:
STAY AWAY FROM THIS COMPANY. We called the company to install 2 elevator for 2 houses in the same year.One never run from the beginning, called them several times, they never come back after took all payments.Then finally they came, charged for the visit , and give the quote for to make its run with the price almost half of the cost of the whole elevator, they said because it`s passed one year warranty.We then called another reliable company, fix the problem with reasonable price. I wish I did the research before I used them.
Response to owner`s reply on Dec 21, 2018:
That’s not true.
The elevator not fully installed and operating but Garaventa Lift Ontario requested the money, and we agreed because they said that is the procedure. Since they took the money we have requested them numerous times to come back to finish the job but they keep on delaying and don’t return many of our calls.
We’re waiting for the Committee of Adjustment and the Ontario Municipal Board (OMB) for approval, because of this procedure the house was stopped for almost a year. During this time the elevator was not complete and did not run, and nobody uses it because of this reason.
Once OMB approved our changes we continue and called Garaventa Lift Ontario to complete the job. But they said the elevator is out of warranty and we needed to renew. Their reason, the elevator was turn to us over a year, so the warranty have expired (that time the house still under construction, nobody used it).
We argued that it was never run, but had no choice than to pay. They charged additional fee for their visit, then give us the quote for almost half of the whole elevator to make it run. They blamed on the basement floor was not finished, but it has nothing to do with the elevator. The ESA did the final inspection for the house and found the company never got a permit for the elevator. When ESA called the Garaventa Lift Ontario, they denied it, said they had nothing to do with the job. This is their job and they failed to apply for the permit.
In the end we had to call another company to complete the unfinished job by Garaventa Lift Ontario and make it run. The other company was much cheaper and easier to deal with than Garaventa Lift Ontario.
Please stay away from this company. We wish others have warned us about Garaventa Lift Ontario before we used them. (GTA Reef - 5 years ago)
4 Stars - The company is located in BC and you have to wait several months if you need service in Ontario. we used this company to buy and install elevator for our custom home. The elevator has problem from 1st day and it takes for ever for them to fix it. Each part they have to order to come from BC takes months.We are so disappointed with this company and I wish we had more research about them before using them.
Update from Customer: March 7/2018: Finally someone from your company called yesterday to fix the problem.I am not sure how much the main office is aware of the service of Toronto office, but for your information, your service man tried to fix the problems with our elevator a few times just after I reached the customer relation in Vancouver, but as of today the problem of very noisy and shaking cabin is not fixed. Thanks for following up!
UPDATE FROM CUSTOMER: April.02/2018: Our elevator is finally fixed and works well. After 6 months of follow up and several Technicians attempts, a professional Technician was able to figure out the problem and fix it in an hour! Thanks head office for follow up. (Mitra S - 5 years ago)
4.9 Stars (47 Revs) 155 West Beaver Creek Rd Unit 9, Richmond Hill, ON L4B 1E1, Canada
Monday: 9:00AM - 5:00PM
Tuesday: 9:00AM - 5:00PM
Wednesday: 9:00AM - 5:00PM
Thursday: 9:00AM - 5:00PM
Friday: 9:00AM - 5:00PM
Saturday: Closed
Sunday: Closed
5 Stars - Element Elevators is the highest quality of workmanship I have ever dealt with or come across in my three decades of work in property management. The standard of work they hold themselves to and provide to their customers is beyond exceptional. The level of communication is unprecedented, with excellent customer service, rapid responses, and a phenomenal desire to help problem solve. The quality of the work and maintenance required is at the highest level, a true rarity in this business. They maintain their integrity and workmanship while also being cost effective, every cost has its purpose without massive overhead. By far, the best elevator company on the market now and for years to come! (D.R. - 2 years ago)
5 Stars - My building has had a really positive experience with Element Elevators. There have been some issues neglected by one big name elevator company, so I decided to try working with a boutique company and it proved to be a really good decision. I`d like to mention here the excellent communication with Lucy, the quality of the work completed by elevator technicians led by Florin and generally the professionalism of the whole team. (Daniel Bonea - 2 years ago)
5 Stars - This is one of the best elevator company that I have worked with in the last 25 years.
Most reliable, excellent costumer service, with extensive knowledge on the products availble, making recomandation based on client needs, this way we can align with our budget without compromising in quality or safety.
I had an issue with the internal phones and the man company send us a quote of $3000 per elevator to replace the phones. I contacted Element Elevator and on the first site visit for the quotation the fixed the phones by simply program it properly to interface with our new phone system. This is just a small example.
I would recommend Element Elevators Inc. to any building operators or hotel managers.
Adrian C.
Hotel Manager
Regards, (Adrian Calagiu - 2 years ago)
5 Stars - We switched to Element Elevators in 2018 and it was the best move we could have made!
Element Elevators is extremely quick to respond to any service requests.
They perform regularly monthly services that are also exceptional.
I would highly recommend making the change to this company. (Lee Cornish - 2 years ago)
5 Stars - Element Elevators and their entire team are highly competent, knowledgeable , respectful, conscientious and responsible to their workmanship and their customers. Approximately two years ago they completed a full overhaul of our 4 elevators in our older eleven floor residential apartment buildings and continued with a service contractor.
I couldn`t be happier with the quality and time efficiency of their work.
They remind me of how business use to run , with complete pride in workmanship.
After my experience with an other major player in the industry, I am so proud to claim our building elevators are built and serviced by Element ! (john cirillo - 3 years ago)
3 Stars (2 Revs) 20 Pollard St, Richmond Hill, ON L4B 1C3, Canada
1 Stars - June 2019. Modernize 2 elevators. Would take 6 months they said.
It`s now 9 months (end of Feb 2020) and we still have 1 elevator, barely working and gets stuck constantly. Embarrassing. (Kirk Miller - 4 years ago)
5 Stars - Great service. (Todd Render - 7 months ago)
3.3 Stars (26 Revs) 175 Toryork Dr, Toronto, ON M9L 2Y7, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - We used Pace elevators to install in our family’s new custom built home. Matt was very friendly in the beginning and ensured they’d follow us along and ensure no problems arise after the installation. It worked for a few weeks and then we started experiencing problems. They refuse to send an experienced technician to address the issue and now we’re stuck using a different company to come and fix the issue that were still having. I would STRONGLY ADVISE AGAINST using them for any residential or commercial elevators. We are also now in contact with TSSA about the quality and experience we’ve had with Pace. (Michael David - a month ago)
1 Stars - This elevator company is not trustworthy. Our reputable elevator company has to fix other elevators whom they supposedly serviced yet left in non-working order. They send a young, inexperienced technician who needs to constantly be on the phone with their manager rather than the manager visiting your home. They bill you for their time yet leave your elevator unusable in your time of need. Parts ordered rush do not arrive in a timely manner. They supposedly fixed parts of our elevator yet left it in non-working order when our daughter was recovering from knee surgery. Do not use this company if you need a working elevator. (Elysse Altman - 3 months ago)
1 Stars - Absolutely horrible customer service. We had an elevator installed in our house by this company and their technicians did such a bad job, the elevator constantly stops working. They used to come fix it in about 20 mins and the elevator would work for a day and then stop working again. We have asked them for the electrical blueprints so that we can have a reputable elevator electrician repair it but they won’t even answer our calls anymore. If you are looking to have a residential elevator installed, do NOT go with this company. (Sarah Mallo - a month ago)
5 Stars - Lots of praise to the team at Pace Elevator. Matt and Tyler worked efficiently to get the job done. When speaking to Faye over the phone she was super professional and prompt to answer any and all my questions. (katrina kuennen - 4 months ago)
1 Stars - Very disappointed with our experience with Pace Elevators just like Emad below.
They promised they could take care of Schindler elevators but one of our elevators was shut down for 8 months straight.
They also told us about a crack in the sling of one of the elevators in December 2022 but did not report it until September 2023 to the TSSA because we rejected their modernization quote.
They told us to repair the crack that we had to modernize the elevator at around $170,000.
Thankfully we are no longer working with them and have found a new elevator company who repair the crack for much less and we do not have to modernize the elevator at all.
Highly suggest using a different company than Pace! (Daniel Rozen - 6 months ago)
4.7 Stars (63 Revs) 2500 Williams Pkwy Unit 7, Brampton, ON L6S 5M9, Canada
Monday: 7:00AM - 4:15PM
Tuesday: 7:00AM - 4:15PM
Wednesday: 7:00AM - 4:15PM
Thursday: 7:00AM - 4:15PM
Friday: 7:00AM - 12:15PM
Saturday: Closed
Sunday: Closed
5 Stars - Puneet and his entire team of technicians looked after the entire process with professionalism and extreme care. They were very informative, explaining and discussing every stage from drawings to final inspection.
They even worked and communicated with other trades involved in our project of 2 freight elevators and 1 platform lift. I would highly recommend this company and look forward to working on future projects with them. (Sajid Chhiboo - 3 years ago)
5 Stars - Our condo corporation has been using Express Elevators for two years for the maintenance of our elevators within our individual units. The management, mechanics and especially Rashmeet, have been very professional and great communicators. Highly recommend them not only due to customer experience but their price is also competitive. (Linda McGregor - 9 months ago)
5 Stars - I moved into my brand new house with a 5 stop elevator which was contracted by the most horrible company that gave me so much trouble the first 2 years I dealt with them.
Their service was so bad that I was willing to let go of the under warranty free services and find a different company to maintain it. To my luck I found express elevators and they genuinely turned the entire experience around for me.
Not only are they prompt in responding and scheduling emergency services , they have the best team of kind, knowledgeable and skilled staff who go above and beyond in catering their clients! (Meem Issa - 9 months ago)
5 Stars - I would like to start by thanking the elevator mechanics, Dave and Morgan! They worked very hard and guided us through some tricky spots.
Most of all our sales rep Mustafa Khambati, he is second to none. This project had every obstacle you could imagine, Covid, pricing and material increases it was awful. Mustafa was always ready to help, stayed on top of things and kept the project on track and on budget.
Thank you Express Elevator
Greg Obradovich
Head of Facilities
BCU realty (Greg Obradovich - 10 months ago)
5 Stars - I worked at Express for more than one year. Express is fast-growing company and a great place to work. Family environment and very good culture. They support employees and everyone collaborates in a friendly environment. They are open to new idea, recommendations and also they provide required training if you need. They have straight and clear expectations from employees. As an employee, you need to be very organized and meet the deadlines as they stick to timeline and sometimes you need to work longer hours but there was an option to work from home which was making the balance. It was a great experience and I recommend working in this company. (Nila - 3 years ago)
4.7 Stars (91 Revs) 26 Morrow Rd, Barrie, ON L4N 3V8, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - Our apartment building has 1 elevator. You would think a professional company would go above and beyond to make sure the materials and labour are %100 ready to go before shutting down the only elevator. The other day i walked by and the labourer was on the phone getting trained on what to cut next. At least send someone that knows what they are doing...3 months everyone in this building has to sherpa their groceries up the stairwell. Just once in my life Id like to see a construction project finish on time. (Arthur Parratt - 7 months ago)
1 Stars - Would give zero stars if possible, this company will recommend a contractor (friend of management) , Al Walker who is then paying elevator one back kick backs for all the work they throw him. He is just one guy, (no right hand man…no one will work with him regularly, because he lies and rips them off) he can’t do all the work in a timely manner as he is fairly old, Elevator one won’t take liability for their referral and recommendations, they just take your money. Get your own contractor, save a little money, get the job done timely with someone who is trustworthy. (Lee Radford - a year ago)
5 Stars - Elevator One took customer service to the next level with me in support of Camp Kwasind and our newly installed elevator! They ensured that is was quality work, that it was done right and that in the end that I was beyond satisfied with the final product. They took extra time to walk me through all the elements of the work done and they advocated well on behalf of Camp Kwasind in understanding our needs and how we operate. I recommend these guys with top recommendation! (Matt Wilkinson - a year ago)
5 Stars - Incredible service. We needed a new maintenance contract, called Elevator One and had a quote by the end of the day. After the initial installation, our elevator was problematic, but after Elevator One took over the contract, we`ve had no issues with our machine. Amazing customer service & friendly staff / technicians. (Holt FMC - a year ago)
5 Stars - Elevator One is such an amazing company. They have been our contractor for a few years now and so far, it has been all positive.
Their staff are phenomenal to deal with, very professional and friendly.
If you`re a Property/Facility Manager and you want to get a proper elevator company with competitive price and really good service, I highly recommend ELEVATOR ONE. (Gerry Calderon - 5 years ago)
1.3 Stars (41 Revs) 15 East Wilmot St, Richmond Hill, ON L4B 1A3, Canada
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
1 Stars - Out of the 3 years I`ve lived in my building I cannot remember a time when all 9 elevators have been working properly. Trash elevators. Trash repairs. Trash customer service. (Riley K - 3 months ago)
1 Stars - Absolute disgrace of a company. I live in Jade (33 shore breeze dr.). There is currently someone stuck in the elevator for over an hour and no eta on service to arrive. This has happened at least a few times.
Another incident, a service man is leaving after working on the elevators and tells security not to call him if it breaks again. It broke as he walked out the door.
We have been down to 2 elevators for over 2 months because you tried to over quote the repair for $500k. After investigation by and an auditor it was no where near that much. We’ve been waiting all this time still to get back to 3 elevators makes living in this building feel like you are trapped.
Don’t know how you sleep at night running such a company with no value in your customers.
Have fun settling all the law suits in court clowns. (Raj J - a year ago)
1 Stars - Garbage elevators and garbage service.
We have a contract and nothing seems to be covered by it. Always extra.
Elevator down for 3 months and the same one down a few months later for more than a month. (Allan McPherson - 2 months ago)
1 Stars - I`d give 0 star if I could. Our building is not even 3 yrs old and our 3 elevators have had countless malfunctions. Right now all 3 are out for almost A WEEK and we are a 30+ floor building. The technician comes everyday and tells us it will be fixed tmr, only to repeat this nonsense the next day. Apparently their trashy technology is also monopolized so Fujitech is the only company that can fix it. Folks, when u think about buying a condo, check the Elevator service provider!!! If it`s Fujitech, avoid at all cost!!! This will be the most regretful investment of your life! (Charisse D - a year ago)
1 Stars - If I could give them 0 stars, I would. I live in a 3 yr old building which has 3 elevators. We have been down to 1 elevator EVERY SINGLE day for at least 6 months. They break down MULTIPLE times a day leaving everyone stranded. Their technicians dont give any specifics about the problem and yet they cant keep the elevators in service for longer than a a couple of hours.
Clearly. The safety and well being of the customers are NOT a concern to this company. It is a shame companies with this lack of quality and service still operate. (Lucas Diaz - 2 years ago)
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